Privacy Policy

Soverigno ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and contact details when you register or join our waitlist
• Identity verification documents as required by financial regulations
• Financial account information and transaction data
• Device information, IP address, and usage data when you access our services

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related communications
• Comply with legal and regulatory obligations
• Detect and prevent fraud and unauthorised access
• Send you updates, security alerts, and support messages

Sharing of Information

We do not sell your personal information. We may share information with:

• Banking partners and payment processors necessary to provide our services
• Regulatory bodies and law enforcement when required by law
• Service providers acting on our behalf, under strict confidentiality obligations

Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Financial records may be retained for up to seven years in accordance with applicable regulations.

Security

We implement industry-standard security measures including encryption in transit and at rest, multi-factor authentication, and regular security audits. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar tracking technologies to maintain your session, understand how you use our platform, and improve your experience. You can control cookies through your browser settings, though disabling them may affect functionality.

Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal obligations
• Object to certain processing activities
• Data portability

To exercise any of these rights, contact us at privacy@soverigno.com.

International Transfers

Soverigno operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by email or through a prominent notice on our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this policy, contact our privacy team at privacy@soverigno.com.